What to include
Send your purchase email, approximate date, order reference if available, and a short description of the problem. Do not send card numbers, security codes, or journal entries.
Orders, delivery, and refunds
Help with a workbook purchase
If something is wrong with your workbook order, contact support@lifeunmasked.org. We can help with a download, a billing question, or a refund request.
If the file did not arrive
Check your purchase email and spam folder, then contact us if you cannot find the receipt or download link. If payment was confirmed, do not pay again to obtain another link.
If you need a refund
Email your request to support@lifeunmasked.org. The team will review the order and reply about the next step. This page does not promise an automatic refund or a particular processing date.
What happens to access
A refunded or disputed payment does not retain access to the protected workbook download. This is separate from the free resources, which remain available.
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